28 December 2010

On Their Way Out

On Their Way Out: What Exit Interviews Could Teach Us About Lapsed Catholics, by William J. Byron (America, 3 January 2011)

Excerpt:
Ever since Larry Bossidy, a former C.E.O. of Allied Signal and the Honeywell Corporation, raised the question of conducting interviews with lapsed Catholics, I have been giving it a lot of thought. Mr. Bossidy is a devout Catholic and the co-author (with Ram Charan) of a bestselling book, Execution, which Bossidy likes to explain is about effective management in business, not about capital punishment. He addressed a meeting of the National Leadership Roundtable on Church Management a couple of years ago and pointed out that if businesses were losing customers at the rate the Catholic Church in the United States is losing members, someone would surely be conducting exit interviews. His observation was prompted by data on declining church attendance released by the Pew Research Center.



Link: On Their Way Out: What Exit Interviews Could Teach Us About Lapsed Catholics


0 comments: